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Hello, I'm Joshua Schoen.
I'm a technical writer and E-learning Designer with a Computer Science background from Atlanta, Georgia. I specialize in turning complex tools into clear, scalable documentation. I'm currently looking for roles in Technical Writing, specifically, writing API docs, UX Writing, Developer Onboarding, User Guides, How to Manuals, and Knowledge Bases. I'm also open to E-Learning Roles using Articulate 360.

Every business problem has a solution. I find them and turn them into client success stories.

Technical Writing Projects

FlexPay Docs

FlexPay Docs

Onboarding can be time-consuming. I created a solution that made the documentation process effortless. FlexPay—a full documentation system that guides users through payroll onboarding and admin setup. I used GitBook, Markdown, and UX writing strategies to create a developer-ready and HR-friendly documentation site.

Skills: Markdown, API Docs, UX/UI Writing, Proofreading, User Guides,Documentation Design

Tools: Figma, GitHub, Gitbook

↗ Open Project
MindDocs Help Center

MindDocs Help Center

I built this LMS Help Center to support Mindsmith's AI course tooling with API documentation and video walkthroughs. Skills used include Docusaurus and instructional design methods to make it developer-friendly.

Skills: API Docs, Information Architecture, Dev Content, Software Tutorial Video Editing

Tools: Docusaurus, GitHub Pages, Figma, Jira

↗ Open Project
Cumulus UI Library

Cumulus UI Library

Cumulus UI Library solves the headache of poorly-organized documentation. It gives teams a centralized hub where every component preview, every SOP, every knowledge base entry, is organized and accessible. It is a fully built internal documentation platform designed for real workflows, allowing frontend engineers, designers, and compliance teams to collaborate without guesswork and onboard faster.

Skills: Knowledge Base Architecture, Markdown Authoring, UX and UI Technical Design, Information Architecture, SOP Development, Component Library Documentation, Developer Onboarding Content

Tools: Docusaurus, Storybook, Confluence, GitHub, Netlify, MadCap Flare

↗ Open Project
API Atlas

API Atlas

API documentation often lacks depth or clarity. I created API Atlas—a full-scale API education platform that walks developers and new hires through everything from authentication to error handling. It includes interactive demos, Swagger UI, OpenAPI, Redoc previews, YAML breakdowns, and Postman workflows. Built using Docusaurus, it functions like a self-guided training tool for API onboarding.

Skills: API Documentation, Technical Writing, Software Tutorials, Developer Education, AKS, Q&A

Tools: Docusaurus, Swagger UI, OpenAPI, Postman, Redoc, Spotlight

↗ Open Project
Frugal U API Docs

Frugal U API Docs

Beginning Programmers struggle to learn APIs. I built this beginner-friendly documentation site for them. It includes JSON previews, endpoint descriptions, and educational guidance. Created using Docsify and Markdown.

Skills: API Docs, JSON Modeling, Beginner Dev Docs,Proof-Reading, User-Guides

Tools: Docsify, Markdown, GitHub Pages, AI

↗ Open Project

E-Learning And Software Tutorial Projects

GPC Software Communication Microlearning

GPC Software Communication Microlearning

This microlearning is one of a series used to certify employees in key insurance topics. Learners watched these videos and then participated in classroom discussions to reinforce understanding and share experiences.

Skills: Microlearning, Instructional Design, Compliance Training

Tools: Camtasia, ElevenLabs

Mindsmith Tutorial Video Series

Mindsmith Tutorial Video Series

I created a full video series for MindDocs using Camtasia to teach soft skills through interactive walkthroughs. This is a single video from that series, this helps people who are visual learners learn how to use Mindsmith.

Skills: Instructional Design, Storyboarding, Soft Skills

Tools: Mindsmith, Camtasia, Audacity, Eleven Labs, AI

Tacada Module 2 – Payment Selling Animation

Tacada Module 2 – Payment Selling Animation

This Vyond module trains real-estate sales teams to shift conversations from intimidating total prices to manageable monthly payments. It demonstrates how clear, approachable messaging builds trust and helps buyers feel confident in their decisions.

Skills: Scripting, Storyboarding, Editing, QA, Instructional Messaging, Animation Design

Tools: Vyond, MS Word

Real Estate (Tacada Handling Objections)

Real Estate (Tacada Handling Objections)

This 11-module eLearning course onboards new sales consultants into the Tacada real estate company. It features scenario-based learning using Vyond, AI-assisted scripting, and SME interviews.

Skills: eLearning Development, Storyboarding, High-Level Design, Adult Learning Theory, Interviewing SMEs, Scenario Creation, AI-Assisted Scripting, Custom Visuals

Tools: AI, MS Word, Articulate Storyline, ChatGPT

↗ Open Project
Automotive Sales (UniClutch)

Automotive Sales (UniClutch)

This 2-module eLearning course helps automotive salespeople learn about a new clutch product and how to sell it effectively. Includes SME interviews and Camtasia-edited product walkthroughs.

Skills: eLearning Development, Storyboarding, High-Level Design, Adult Learning Theory, Interviewing SMEs, Video Editing

Tools: MS Word, Articulate Storyline, Camtasia

↗ Open Project
Technical Training (Welcome to ACES and PIES)

Technical Training (Welcome to ACES and PIES)

This technical eLearning course helps automotive store owners understand the ACES and PIES data structure used in their product catalogs. Developed using clear HLD and instructional writing strategies.

Skills: eLearning Development, Storyboarding, High-Level Design, Adult Learning Theory, Interviewing SMEs

Tools: MS Word, Articulate Storyline

↗ Open Project

Software Engineering Projects

Hospice Form Automation

Hospice Form Automation

Paper tracking is slow and error-prone. I created a web app for Affinity Hospice that allows volunteers to track hours, generate PDFs, and securely submit forms. HIPAA-compliant and admin-ready.

Skills: Full-Stack Dev, Form Validation, PDF Logic,Javascript,HTML,CSS,APIs

Tools: Node.js, Express, EmailJS,VS Code

Cobblestone CRM

Cobblestone CRM

Small businesses need scalable systems. I built a CRM that generates onboarding reports using form logic and custom Word-style exports. It helps teams scale their client intake process.

Skills: Backend Logic, Form-Based Exporting, Project Planning, Communication, Onboarding

Tools: Node.js, SQL, Express, VS Code

Budgeting Mobile App

Budgeting Mobile App

Budgeting is hard without feedback. I created this React Native app that helps users track spending and receive financial tips via a custom API and chart visualizations.

Skills: Mobile Dev, Chart.js, Auth, Budgeting, Financial Knowledge

Tools: React Native, Strapi, Chart.js, VS Code

Here’s the skillset I bring to build clear, cost-saving documentation.
Technical Writing
E-Learning and Software Tutorials
Software Engineering

Resume

View and download my latest resume below.

Testimonials

“I was very impressed with Joshua's Mind Docs.”
Ethan Webb, Co-Founder of Mindsmith
“His App saved us lots of time and headache, was a pleasure working with him.”
Lauri Battle, Affinity Hospice Manager
“I love Joshua's work ethic, he's an excellent communicator and works professionally and diligently.”
Michelle Berman, Cobblestone Consulting Project Manager
“Joshua demonstrated exceptional leadership and communication skills while working with his team on their senior project app. His problem-solving skills and strong work ethic set him apart as one of the most impressive students I’ve had the pleasure to teach.”
Sharon Perry, Academic Mentor and Senior Project Professor at Kennesaw State University CS 4850
I’mopentofreelance,contract,orfull-timeroles—happytoconnectviaLinkedInoryoucancontactmeusingtheinformationbelow.