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Hello, I'm Joshua Schoen.
I'm a technical writer from Atlanta, Georgia.
I specialize in turning complex tools into clear, scalable documentation.
I'm currently looking for roles in Technical Writing, specifically, Writing API docs, UX writing, Developer Onboarding, User Guides and How to Manuals for SAAS companies.
Here’s the skillset I bring to build clear, cost-saving documentation.
Technical Writing
Software Tutorials
Software Engineering

Every business problem has a solution. I find them and turn them into client success stories.

Technical Writing Projects

FlexPay Docs

FlexPay Docs

Onboarding can be time-consuming. I created a solution that made the documentation process effortless. FlexPay—a full documentation system that guides users through payroll onboarding and admin setup. I used GitBook, Markdown, and UX writing strategies to create a developer-ready and HR-friendly documentation site.

Skills: Markdown, API Docs, UX/UI Writing, Proofreading, User Guides,Documentation Design

Tools: Figma, GitHub, Gitbook

MindDocs Help Center

MindDocs Help Center

I built this LMS Help Center to support Mindsmith's AI course tooling with API documentation and video walkthroughs. Skills used include Docusaurus and instructional design methods to make it developer-friendly.

Skills: API Docs, Information Architecture, Dev Content, Software Tutorial Video Editing

Tools: Docusaurus, GitHub Pages, Figma, Jira

Frugal U API Docs

Frugal U API Docs

Beginning Programmers struggle to learn APIs. I built this beginner-friendly documentation site for them. It includes JSON previews, endpoint descriptions, and educational guidance. Created using Docsify and Markdown.

Skills: API Docs, JSON Modeling, Beginner Dev Docs,Proof-Reading, User-Guides

Tools: Docsify, Markdown, GitHub Pages,AI

Software Tutorial Projects and Explainer Videos

GPC Software Communication Microlearning

GPC Software Communication Microlearning

This microlearning is one of a series used to certify employees in key insurance topics. Learners watched these videos and then participated in classroom discussions to reinforce understanding and share experiences.

Skills: Microlearning, Instructional Design, Compliance Training

Tools: Camtasia, ElevenLabs

Insurance Explainer Video

Insurance Explainer Video

Part of a monthly digital newsletter, this microlearning highlights new features in client software. The first installment includes a 'Did You Know?' segment with tips to help users maximize value from new applications.

Skills: Screencasting, Product Communication, Instructional Messaging

Tools: Camtasia, ElevenLabs

Mindsmith Tutorial

Mindsmith Tutorial

Onboarding doesn't have to be boring. I created this LMS course using Mindsmith and Camtasia to teach soft skills through interactive walkthroughs. Designed for employee training and retention.

Skills: Instructional Design, Storyboarding, Soft Skills

Tools: Mindsmith, Camtasia, Audacity, Eleven Labs, AI

Software Engineering Projects

Hospice Form Automation

Hospice Form Automation

Paper tracking is slow and error-prone. I created a web app for Affinity Hospice that allows volunteers to track hours, generate PDFs, and securely submit forms. HIPAA-compliant and admin-ready.

Skills: Full-Stack Dev, Form Validation, PDF Logic,Javascript,HTML,CSS,APIs

Tools: Node.js, Express, EmailJS,VS Code

Cobblestone CRM

Cobblestone CRM

Small businesses need scalable systems. I built a CRM that generates onboarding reports using form logic and custom Word-style exports. It helps teams scale their client intake process.

Skills: Backend Logic, Form-Based Exporting, Project Planning, Communication, Onboarding

Tools: Node.js, SQL, Express, VS Code

Budgeting Mobile App

Budgeting Mobile App

Budgeting is hard without feedback. I created this React Native app that helps users track spending and receive financial tips via a custom API and chart visualizations.

Skills: Mobile Dev, Chart.js, Auth, Budgeting, Financial Knowledge

Tools: React Native, Strapi, Chart.js, VS Code

Resume

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Testimonials

I was very impressed with Joshua's Mind Docs.
Ethan Webb, Co-Founder of Mindsmith
His App saved us lots of time and headache, was a pleasure working with him.
Lauri Battle, Affinity Hospice Manager
I love Joshua's work ethic, he's an excellent communicator and works professionally and diligently.
Michelle Berman, Cobblestone Consulting Project Manager
Joshua demonstrated exceptional leadership and communication skills while working with his team on their senior project app. His problem-solving skills and strong work ethic set him apart as one of the most impressive students I’ve had the pleasure to teach.
Sharon Perry, Academic Mentor and Senior Project Professor at Kennesaw State University CS 4850
I’mopentofreelance,contract,orfull-timeroles—happytoconnectviaLinkedInoryoucancontactmeusingtheinformationbelow.